| 1 |
Introduction
| Tope Dare | 3:00pm - 3:05pm |
Lagos Continental Hotel |
| 2 |
Welcome Address
| Femi Adeoti | 3:05pm - 3:10pm |
Lagos Continental Hotel |
| 3 |
Hyosung Goodwill Message
| Ik Hyung Oh | 3:10pm - 3:15pm |
Lagos Continental Hotel |
| 4 |
Bank branches and the future: The regulator’s perspective
| Folashodun Shonubi | 3:15pm - 3:30pm |
Lagos Continental Hotel |
| 5 |
Branch Transformation in a Cash-heavy Economy
| Ebenezer Onyeagwu | 3:30pm - 3:45pm |
Lagos Continental Hotel |
| 6 |
Branch Transformation and Digitization: A Case Study
| Francis Shobo | 3:45pm - 4:00pm |
Lagos Continental Hotel |
| 7 |
Demo of Digital Branch Automation Projects
| Tope Dare | 4:00pm - 4:10pm |
Lagos Continental Hotel |
| 8 |
The Inlaks Story
| Inlaks | 4:10pm - 4:25pm |
Lagos Continental Hotel |
| 9 |
Mobile Money in West Africa: Lessons learnt
| Maxwell Opoku-Afari | 4:25pm - 4:40pm |
Lagos Continental Hotel |
| 10 |
Panel Session 1
| Ronke Kuye, Premier Oiwoh | 4:40pm - 5:10pm |
Lagos Continental Hotel |
| 11 |
The Future of Banking in Africa
| Kennedy Uzoka | 5:10pm - 5:20pm |
Lagos Continental Hotel |
| 12 |
Bank of the Future in Africa: Digital or Brick and Mortar
| Patrick Akinwuntan | 5:15am - 5:30pm |
|
| 13 |
Using FinTech Solutions to Enhance Customer Experience
| Abubakar Sule | 5:20pm - 5:30pm |
Lagos Continental Hotel |
| 14 |
Hyosung & Next Generation Self-service Device
| HOSOO Lake Lee | 5:30pm - 5:40pm |
Lagos Continental Hotel |
| 15 |
Panel Session 2
| Gbolahan Joshua, Wale Williams | 5:40pm - 6:10pm |
Lagos Continental Hotel |
| 16 |
Creating a Seamless User Experience Across all Channels
| Ade Bajomo | 6:10pm - 6:25pm |
Lagos Continental Hotel |
| 17 |
Becoming a True Digital Bank: The Temenos Approach
| Ahmed Khidhir | 6:25pm - 6:40pm |
Lagos Continental Hotel |
| 18 |
Cybersecurity Threat to Digital Banking: A Global Perspectives
| John Anyanwu | 6:40pm - 6:50pm |
Lagos Continental Hotel |
| 19 |
Global Security Trends in Banking
| Dapo Adewole | 6:50pm - 7:00pm |
Lagos Continental Hotel |
| 20 |
Dinner and Entertainment
| | 7:00pm - 7:45pm |
Lagos Continental Hotel |
| 21 |
Presentation of Awards
| | 7:45pm - 10:00pm |
Lagos Continental Hotel |
| 22 |
2019 Customer Service Party
| | 10:00pm - 11:30pm |
Lagos Continental Hotel |
