Award Categories - Nigeria Award of Recognition for Excellence in Customer Experience FIDELITY BANK Award of Recognition for the most innovative in ATM surround design PROVIDUS BANK Award of Recognition as the best non-interest Bank customer JAIZ BANK Award of Recognition for ATM Innovation Excellence FCMB BANK Award of Recognition as a Consistent Customer HERITAGE BANK Award of Recognition as Most Customer Friendly WEMA BANK Award of Recognition as Business Partner Excellence UNITY BANK Award of Recognition as Win10 ATM compliant customer of the year ZENITH BANK Award of Recognition for Operational Excellence ECO BANK Award of Recognition as an Exceptional Customer FIRST BANK Award of Recognition for Innovation in branch transformation FIRST BANK Award of Recognition as the Financial Regulator of the year CENTRAL BANK OF NIGERIA Award of Recognition for Biometric ATM Innovation Excellence. GT BANK Award of Recognition as the most Technologically Advanced Mortgage Bank ASO SAVINGS AND LOANS Award of Recognition as the best Mortgage Bank INFINITY TRUST MORTGAGE BANK Outstanding Partnership Award & Award of Recognition for Digital Impact ACCESS BANK Award of Recognition for Best Customer Centric Bank UNION BANK Award of Recognition for Mobile branch Innovation Excellence STANBIC IBTC Award of Recognition for Non-interest Challenger Bank TAJ BANK Award of Recognition for Operational Excellence in Micro-Finance Banking PRIMERA MFB Award of Recognition as a Strategic Partner UBA BANK Award of Recognition as the Most Customer Centric MFB ACCION MFB Award of Recognition as a Trailblazer in Custody Business FIRST PENSION Award of Recognition as the Most Innovative Pension Custodian ZENITH PENSION Special Recognition Award KEYSTONE BANK Special Recognition Award STERLING BANK Special Recognition Award CRUSADER STERLING PENSION Special Recognition Award POLARIS BANK New Partner Award TITAN BANK New Partner Award GLOBUS BANK New Partner Award WETLAND MFBBANK New Partner Award GATEWAY MFB New Partner Award COVENANT MFB The Best ATM Custodian TITUS BELLO Award Categories - Sub Saharan Africa Award of Recognition as Most Customer Centric MFB COVENANT MFB Award of Recognition as the Premier Inlaks infrastructure Business customer WAGEGEN BANK Award of Recognition as Best Transformation Bank CONSOLIDATED BANK OF GHANA Award of Recognition for Operational Excellence in Francophone Africa AFRILAND FIRST BANK CAMEROON Awards of Recognition for Excellence in Savings and Loans OPPORTUNITY INTERNATIONAL SAVINGS AND LOANS Award of Recognition as the Most Consistent Client PAN AFRICAN SAVINGS AND LOANS Award of Recognition as Best Rural Bank Service Provider ARB APEX BANK Award of Recognition for most Impactful Bank CAL BANK Award of Recognition as BEST IN FINANCIAL INCLUSION THROUGH TECHNOLOGY BANK OF KIGALI Special Recognition Award BANK OF GHANA