Agenda

Introduction

• Tope Dare  

Welcome Address

• Femi Adeoti  

Hyosung Goodwill Message

• Ik Hyung Oh  

Bank branches and the future: The regulator’s perspective

• Folashodun Shonubi  

Branch Transformation in a Cash-heavy Economy

• Ebenezer Onyeagwu  

Branch Transformation and Digitization: A Case Study

• Francis Shobo  

Demo of Digital Branch Automation Projects

• Tope Dare  

The Inlaks Story

• Inlaks  

Mobile Money in West Africa: Lessons learnt

• Maxwell Opoku-Afari  

Panel Session 1

• Ronke Kuye   Premier Oiwoh   Muyiwa Ebitanmi   Edna Kimurwa  

The Future of Banking in Africa

• Kennedy Uzoka​  

Bank of the Future in Africa: Digital or Brick and Mortar

• Patrick Akinwuntan  

Using FinTech Solutions to Enhance Customer Experience

• Abubakar Sule  

Hyosung & Next Generation Self-service Device

• HOSOO Lake Lee  

Panel Session 2

• Gbolahan Joshua   Wale Williams   Lola Cardoso   Femi Muraino   Oluwatobi Boshoro  

Creating a Seamless User Experience Across all Channels

• Ade Bajomo  

Becoming a True Digital Bank: The Temenos Approach

• Ahmed Khidhir  

Cybersecurity Threat to Digital Banking: A Global Perspectives

• John Anyanwu  

Global Security Trends in Banking

• Dapo Adewole  

Dinner and Entertainment

Presentation of Awards

2019 Customer Service Party